Our aim is to maximize the experience while reducing the hassles of booking an appointment or waiting in line to get only a haircut.
The KUTZS app is your one-stop-shop for all your grooming needs.
Yes, Kutzs the app will be available for download on the iOS App Store and Android Play Store.
Sure! However, the app is optimized for iPhones and Android phones, so some will not be as streamlined.
The barbers listed on the app have all signed up and have been added to our database. They’ve also entered a valid address for the barbershop they operate in. If you don't see your barber on the app, we urge you to invite your barber to join our community.
Your data is stored securely on our bespoke servers at our HQ.
Not yet. Kutzs is available for download in Pakistan and will be launching soon in other countries.
All the time. Our development team is hard at work and we release new features on a regular basis.
We do our best to make sure we are always up and available. If you're ever experiencing any unexpected issues or errors with Kutzs, reach out to us ASAP. Let us know what exactly you're experiencing. Send a screenshot if possible, and we'll get the problem squared away. All support emails should be sent to support@Kutzs.co.
Make sure you have allowed Kutzs app to send you notifications to your device. This is found in the Settings of most devices.
We’ve built Kutzs specifically for people who are not technology experts! Kutzs includes free, friendly customer support. If anything is unclear, just contact us at support@Kutzs.co.
If you're interested in using Kutzs, but our current service doesn't quite meet your needs, reach out to us! We'd be happy to talk about what potential solutions may exist. You can email us at feedback@Kutzs.co.
Here are some of the things, we’re working on now. If you have any suggestions for us, let us know at support@Kutzs.co.
You can reset your password by using the link on the log in screen. The reset link expires after a few hours and can only be tapped once. You'll receive an email with a temporary password to use when signing in. Once you're logged in, be sure to change your password to something more secure. Please make sure to check your spam folder for the email!
Reach out to us at support@Kutzs.co. We can look up your account using some additional information.
We're sad to see you go :( but if you must, reach out to us at support@Kutzs.co. Let us know what you didn't like and we'll send you on your way.
Unfortunately, we cannot switch your account. We would have to delete your account so that you could re-register instead. Send us an email us at support@Kutzs.co and we'll get you taken care of.
Unfortunately, we cannot switch your account. We would have to delete your account so that you could re-register instead. Send us an email us at support@Kutzs.co and we'll get you taken care of.
Download the app, sign up, and complete your profile:
Our growing community of clients will be able to discover and book with you immediately!
Does the shop owner need to approve usage?
Right now, we focus on empowering each and every individual barber to be able to manage their clientele, schedule and payments. However, we recognize that some shops operate differently. If your shop’s owner actively manages the barbershop, talk to them about Kutzs to see if we’re a good fit.
Make sure to complete your profile by adding your address, hours, photos, services, and profile picture - then let us handle the rest. Our growing community of clients will be able to discover and book with you immediately.
Barbers with clear, well lit photos from multiple angles showcasing a variety of hair textures get booked with the most. Be sure to have your existing clients leave you great reviews on the app to get noticed more.
Definitely! Once they've completed an appointment with you, they will have the ability to leave a rating and review. In fact, we highly recommend you encourage your clients to do so! Let your clients be your marketing team. People trust people, reviews are a great referral.
You can create a custom profile link that will direct clients to download the app and immediately display your profile after they sign up. You can find this option in the Settings of the app.
By default, yes you do. This is to ensure that you are available during the date and time the client has requested.
If you rarely find yourself declining appointment requests, you can enable Auto Confirmation from the Booking Preferences Settings in the app.
Absolutely, you can set how far in advance clients must book from Settings > Booking Preferences in the app under Last Minute Booking.
Yes, you can. This is as easy as creating an appointment in your calendar. Your availability will be blocked off for any appointments that are created in your calendar. If you’d like to block off a few hours or an entire day, you can do so by creating an appointment in your schedule. When doing so, you’ll have the option to create an all-day event.
Currently, barbers receive a notification in the morning of how many upcoming appointments they have for that day. Clients that book through Kutzs receive reminder notifications 2 hours before their upcoming appointment if they’ve enabled notifications from Kutzs.
You can send a message to all of your clients at once using the Client Blast feature. Also, you and your clients can message each other under an appointment. Tap on the appointment they had booked and you’ll be able to start a conversation within.
Absolutely! Send us an email with your name and shop location at promotions@Kutzs.co and we'll be happy to send you a promotional package. Also, make sure to add a profile picture, your services, and at least 3 pictures to your profile to get a digital post of your profile made for you to share across social media.
Interested in business cards? Now you can purchase them directly from us at https://shop.Kutzs.co/ with your profile and shop information printed. We also have a Kutzs poster for your shop, hats and shirts available.
Yes they will. However, when creating your profile, you can create a custom profile link that will direct clients to download the app and immediately display your profile after they sign up. Clients can also filter through search results by name.
Coming soon! We’re in the process of building out the ability for barbers to view and book with other barbers. We’ll notify our users as that’s ready to be released.
Your list will allow you to keep track of your client’s previous visits. You can store their contact information or any notes that you’d like as well as send your entire list of clients a message with important updates or announcements using the Client Blast feature.
We have much more coming soon!
You can allow clients to book multiple services by enabling it in your Booking Preferences. Clients will then have the ability to select multiple services when booking.
Absolutely! Kutzs is great for barbers just starting out. Track your progression from the start as you start your career. Showcase your best cuts from barbering college and let new clients find you.
Coming soon! We're working on rolling out a suite of features to introduce a marketplace experience. Stay tuned! If you’re a grooming brand related to the industry and would like to get involved, hit us up at info@Kutzs.co.
Unfortunately not at this time. If you really think syncing calendars would make your job a lot easier, let us know at feedback@Kutzs.co.
Yes there is! To set up a Cancellation or No-Show Policy, you’ll have to have Mobile Pay enabled to accept payments. In order to properly enforce your Cancellation & No-Show Policy, you’ll have to require all clients to add their card on file at booking. Once you’ve set your policy, your clients will see your Cancellation & No-Show rules.
Just because a client booked an appointment with their card doesn’t mean you have to process the payment. With the checkout process, you still have the option of accepting cash or in shop payments from those clients who prefer it.
Under Booking Preferences in the Settings tab of the app, you can set:
Double check the address you provided to make sure it’s accurate. If you include any extra text in your address field, it may cause errors when being displayed. For example, "Across the street from Agha’s" or adding a phone number in your address.
You will receive a reminder 2 hours before your appointment as long as you have enabled notifications for Kutzs app on your device.
Yes, you can. Simply book multiple back to back appointments if you need to. Just leave a comment when booking so that the barber knows who the appointment is for.
Be sure to cancel the appointment with your barber as soon as you can to avoid any cancellation or no-show fees.
Yes, we currently do not have a web version. This is something we are considering building soon.
The app allows us to provide extra features that would most likely not be available in a web version like the ability to receive notifications regarding appointments, payments, and comments. Also, with the app, we can offer clients the ability to message their barber, upload pics of their favorite haircuts, get reminders and client blasts from you and more.
You can leave your barber a public review by going to their profile and tapping their stars/rating. Share your feedback so other people know exactly how talented your barber is. You can edit your review by leaving the barber a new one. Clients cannot leave multiple reviews but leaving a new one will update your existing review.
You can cancel your appointment at any time but if the barber has a cancellation or no-show policy enabled your Mobile Pay Preauthorization will not be voided immediately. Cancellation fees are not processed automatically. Barbers have a few days to decide whether or not they'll charge their fee. If they decide against charging you, within a few days the preauthorization will be voided and your funds will be released.
The app is free to download and use for barbers.
The app is free to download and use for clients. Clients will be charged a service fee for
We will attempt to charge your payment method on file at the beginning of each billing cycle. If for any reason we are unable to successfully charge the payment method you have on file, you will be notified to update and verify your payment method. We will retry charging the payment method on file throughout the week.
Your funds will be deposited to the bank account provided when enabling Mobile Pay. You can change this anytime from the Mobile Pay Settings in the app.
Monday - Thursday: For transactions completed before 5pm PT/8pm ET (or your time zone’s equivalent), funds will be available in your linked bank account the next business day. Transactions completed after 5pm PT/8pm ET will be available in your bank account by the second business day.
Friday - Sunday: For transactions completed before Sunday at 5pm PT/8pm ET, funds will be available in your linked bank account Monday. Transactions completed after Sunday at 5pm PT/8pm ET will be available in your bank account Tuesday.
Bank holidays may delay deposit schedules. Deposit times may vary depending on your bank’s processing speeds.
If you haven't received your funds within the timeframe for your deposit method, reach out to us at support@Kutzs.co and we'll get to the bottom of it. But first, make sure you’ve completed the appointment booked with Mobile Pay.
You have to go through the Checkout process and tap ‘Complete’ on an appointment in order to begin processing the transaction. Completing the appointment tell us that the client had shown up and received a haircut which then triggers the transaction. We recommend you do so while the client is still in the chair in case the transaction fails to process (insufficient funds, inactive card, etc.)
Yes, you can reach out to us at support@Kutzs.co and we can prepare and income report detailing all of your transactions processed through the app.
Clients are not charged until after the time of their appointment once the barber completes the checkout process, though we do place a pre-authorization hold on the clients card to ensure the funds are available. These pre-authorizations are valid for 7 days.
Yes, you can. Any payments made online will be deposited once your bank account has been verified. Until then you can also deal in cash.
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